by Staff at the Federal Trade Commission’s Office of Technology
For more than two decades, the FTC has been bringing enforcement actions for violations of national consumer protection laws due to companies’ poor security practices. These poor practices have included failure to encrypt sensitive data, storing credentials in source code, failing to test for common vulnerabilities, and failure to use multi-factor authentication, among others. To remedy these practices, the orders the FTC has obtained in these enforcement actions have required companies to improve their security practices. Last year FTC staff published a blog post on how the agency’s orders incorporate modern security best practices that take inspiration from research into the causes of risk in complex systems. This post is a continuation on the theme of effectively addressing risks in complex systems.