Find answers below to some of the tech support questions NYU IT gets asked the most: forgotten or expired passwords, connecting to NYU Wi-Fi, and setting up MFA and Duo Push.
Wireless
Public Wi-Fi: Proceed with Caution
Although it’s convenient to use public Wi-Fi in an airport, hotel, gym, library, or local business, remember that public Wi-Fi networks are often exploited by malicious actors seeking access to your sensitive data. For this reason, it’s critical that you remain aware of common Wi-Fi scam tactics and the best practices for safely connecting to and using public Wi-Fi.
Verify Your Wi-Fi Security Certificate for 2019
When you access the NYU Roam Wireless network at the beginning of each new calendar year, you will be presented with an alert asking you to validate a security certificate before connecting. When you see the prompt, simply “Accept” the renewed certificate and connect as usual.
Slow Wi-Fi? No Wi-Fi? Here Are Some Tips
Often, what seems like a bad Wi-Fi connection is something else. From memory-hogging apps to non-NYU networks, learn about some of the culprits that could slow you down.
Navigating Wireless SSIDs
Are you unsure about which NYU wireless network to use? Depending on your device and user role, there are a few ways you can connect to the NYURoam Wireless service. This article explains the difference between them and how to configure your device to connect to the fastest and most appropriate network.
Improving Wireless Service on Campus
NYU IT is committed to delivering faster, more reliable wireless network service to the NYU community. Learn more about NYU IT’s upgrade plan to improve wireless connectivity at NYU New York buildings, as well as future enhancements and resources for troubleshooting common wifi issues.
Wireless Woes? Try these Tips!
If you experience speed or connectivity issues when using an Apple device to connect to NYURoam wireless, you may be connecting to an inappropriate network or experiencing adverse effects from a recent OS upgrade. Here are some helpful tips on fixing these and other common wifi issues.