Find answers below to some of the tech support questions NYU IT gets asked the most: forgotten or expired passwords, connecting to NYU Wi-Fi, and setting up MFA and Duo Push.
MFA
MFA/Duo: Remember Me for 1 Day
A single click is all it takes to make your MFA authentication last 24 hours for most NYU services. Here’s how to save yourself some time and hassle.
Switch to Duo Push for MFA
Getting a phone call when you log into NYU services? Use Duo Push instead, for a faster, more secure experience.
NYU Tech Services for Spring 2021
The NYU IT student, faculty, and staff tech guides have info about NYU Zoom, email, passwords, MFA/Duo, NYU Classes, cybersecurity, IT support, and more. The University’s NYU Returns site provides COVID-19 safety resources and other updates.
VPN and MFA: Protect Your Connection and Your Account
NYU VPN provides users more secure, remote access to the on-campus NYU-NET network. The service, available at all of NYU’s locations, has an added layer of security by requiring Multi-Factor Authentication.
The NYU Start Page Will Require MFA as of April 27
Beginning Saturday, April 27, 2019 at 11am ET, the security of the NYU Start Page will be enhanced by requiring the use of NYU Multi-Factor Authentication (MFA). A few minor improvements to the site’s menu and page organization will also go into effect at that time, with major improvements planned for next fall.
Use NYU MFA While Traveling During the Holidays
Need to access your NYU accounts using NYU Multi-Factor Authentication (MFA) in places where you may not be able to connect to wifi or cell service? The Duo Mobile app allows you to generate a passcode even if you don’t have a signal, so you can easily login using MFA anytime, wherever you go.