Professor Pinedo’s research focuses on the modeling of production and service systems, and, more specifically, on the planning and scheduling of these systems. Recently, his research also has focused on operational risk in financial services. He has both written and co-written numerous technical papers on these topics. He is the author of the books, Scheduling: Theory, Algorithms and Systems (Prentice-Hall), and, Planning and Scheduling in Manufacturing and Services(Springer), and the coauthor of, Queueing Networks: Customers, Signals and Product Form Solutions (Wiley). He is co-editor of, Creating Value in Financial Services: Strategies, Operations, and Technologies (Kluwer), and editor of, Operational Control in Asset Management – Processes and Costs (Palgrave/McMillan).