NYSDOT solicited the help of Dr. Chow and the BUILT Lab at C2SMART in 2020 to conduct research in preparing first a Request for Information (RFI) and then an RFP. The goal of the RFP was to upgrade the current 511NYRideshare program into a next generation statewide program that would encompass more advanced technological capabilities and allow for emerging mobility options like micromobility, microtransit, carshare, mobility hubs, etc., making way for Mobility-as-a-Service.

Through the RFP process, NYSDOT successfully awarded a $29 million contract to global consulting and technology services provider ICF (NASDAQ: ICFI) to evolve this program. The press release for the award can be found on ICF’s page: https://www.icf.com/news/2023/02/new-york-state-awards-icf-29-million-transportation-contract.