WHY NEW YORK CITY’S PUBLIC TRANSIT SYSTEM NEEDS BETTER LANGUAGE ACCESS
More NYC transit riders than ever have limited English proficiency. Improving language access would benefit equity and the economy. Jorge Gobbi As New York City continues to recover from the COVID-19 pandemic, residents in working-class and immigrant neighborhoods have gotten back to riding public transportation. Or in many cases, they never had a choice to… Read more WHY NEW YORK CITY’S PUBLIC TRANSIT SYSTEM NEEDS BETTER LANGUAGE ACCESS