Building the platform, governance and processes for a broad NYU client service environment that focuses on ease of access for clients, robust client representative tools, and service metrics in support of continuous service improvement. ServiceLink is being used across many functional domains including, but not limited to, IT.
Co-Presenters: Vincent Hou, Amy Schollin
The University is conducting some identity development to clarify its language and visual treatments. As we better focus who we are as a global institution, we will need to reflect that. So what does that mean online?
Co-Presenters: – Mark Courtney, Visual Identity Manager and Deborah Broderick, AVP Marketing & Communications
Get Social with DigiComm – Social Media at NYU
The Digi Comm team provides a wealth of services – one of which includes social media. With services offered to the entire university community, including training and consultation, social media is an opportunity to connect across the entire university. Our project would include information about (but not limited to) the following:
Technology in a gender-specific combination HIV prevention pilot study in Kenya
HIV infection disproportionately affects youth (15-24 years old) in sub-Saharan Africa. High coverage of HIV testing and counseling (HTC) is essential for early linkage to care for HIV positive youth. The MP3 Youth study aims to pilot a combination package of gender-specific interventions in western Kenya in a mobile health delivery format, mobile electronic health records, and mobile phone surveys to follow-up participants after the event.
The mobile health events are composed of 6 tents where gender specific interventions are offered on site. The package includes: for all youth, HIV testing as an entry point with linkage to care/antiretroviral therapy (ART) and increased condom use among newly HIV-diagnosed persons; for HIV negative, uncircumcised males, voluntary medical male circumcision (VMMC); for 20-24 year old HIV negative at risk females, PrEP; and for 15-19 year old HIV negative girls attending school, a conditional cash transfer (CCT).
Participants are identified by a biometric device connected to a tablet . The services one can access depend on clinical/behavioral eligibility collected in the tents. The tablets are connected via Bluetooth and sync every 5 minutes. Clients registered in tent 1 can be identified and their health records accessed in other tents. Participants complete an ODK survey that is pushed to the NYU server at the end of each day. Biometrics ensures that individuals access each service and receive incentives only once. RAs complete ODK checklists to ensure all services were offered. Youth who are HIV positive are enrolled in a cohort to evaluate the barriers and facilitators to accessing care and adhering to treatment. A USSD survey is pushed to the participants every 3 months. The platform protects participant confidentiality by not storing data on the device. No questions or responses are stored on the device. Upon survey completion, a mobile money transfer is sent via mPESA.
Combination HIV prevention can significantly reduce HIV risk among youth. However, to be effective in the overall population, interventions need to be implemented at high coverage levels.
Mediasite Lecture Capture Implementation
This project covers the implementation of the NYU Stern School of Businesses transition from ECHO360 lecture capture system to the Mediasite Lecture Capture system in all of our classrooms and special event spaces, including hardware installation and configuration, application configuration, changes to our offered services, and migration of existing content from the ECHO360 content servers to Mediasite hosted environment.
Co-Presenters: Jerry Chong, Benjamin Stifler (both tentative)
Our central housing application and assignment process expanded to include all 13 study away sites, our two portal campuses, and of course a few buildings in Brooklyn. While the business rules are now significantly more complex surrounding who can apply where, what application questions are appropriate for each site, and even what currency to charge in and how much, we made a huge effort to streamline and simplify the process for students. We have four MS SQL databases interfacing with Admissions, BioDemo, and Enrollment data as well as 3rd party housing software to create a single entry point for students to apply for housing wherever they may be going immediately after acceptance into the university. We leveraged Microsoft technologies and more importantly the brains of student employees to deliver a one of a kind applications and assignments solution.
Co-Presenters: Max Dumas (mfd271@nyu.edu)
Polytechnic School of Engineering – Center for Faculty Innovations in Teaching & Learning
Online Content Packs at the School of Engineering
The FITL Center partners with faculty and staff at the School of Engineering to support their use of innovative teaching methods and instructional technology.
In 2015, we are working with several different groups at SOE to develop Content Packs, short online modules that deliver engaging multimedia content to students via NYU Classes. Our presentation introduces the concept of these modules, and then explores their evolution from flipping elements of the New Student Orientation process to their future in academic course supplements and faculty training opportunities.
