Attendees:
Anna Makarevich Facilitator
Richard Israel Note Taker
Jill Appel
David Resto
Kevin Tan
Melitte Buchman
Francesca Socolick

ITS QA develops scripts based on user input of what they want from a system.
Usability – best expectation from the user
QA with limited resources creates a problem.  Intranet for NYU Nursing.
Does ITS QA process have a stand-alone team?
Testing in System Integration, Data, and Security
Deal with a feedback loop on client service
Current development practice is to do QA throughout the development process
Kevin:  Development is a one-person act, with DB Design, Documentation, Coding, and Testing (NYU Poly)
How do you involve the user in the testing process?
Francesca:  Set up usability testing.  Define participants.