Natalie Hidalgo

NYU IT

Service Delivery at NYU IT

NYU IT’s Service Delivery Team ensures the delivery of IT services to our global locations. We will highlight the impact we have made on our global community.

Co-Presenters: Matthew Boyd, Annette Smith and Ken Tai

Enhanced Service Model for Instructional Technology Support

Share the efforts behind the Enhanced Service Model for Instructional Technology Support which impacted the service experience for faculty pertaining to Instructional Technology services.

Co-Presenter: Elizabeth McAlpin

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