Summer Internship Series: Amazon

Asad Farooqi is a rising MBA2 and is interning over the summer as a Product Manager at Amazon. He serves as Co-President of the South Asian Business Association at Stern (SABAS), and holds leadership positions in the Arts, Culture, Cuisine (ACC) and CannaBusiness clubs. He is specializing in Strategy and Product Management and hopes to continue working in tech after Stern.

NYU Stern’s “Summer Internship Series” sheds lights into Sternies’ internships. Posts are written by rising MBA2s who are currently working at their summer internship.

After a busy but extremely fun and memorable first year at Stern, this was supposed to be the dream summer in Seattle. Instead, I am writing to you from my apartment in NY, out of which I have been rolling out of bed and onto my desk to ‘dive deep’ at Amazon over the last five weeks. Even with a remote start to the internship experience, this has been one of the most educational and fascinating work experiences I have had to date. After slowly adjusting to a completely new way of work vis-à-vis COVID-19, it has been interesting to spend most of the day having unfettered focus for my assigned projects. It gives me a lot of time to really reflect and apply all the little nuggets of wisdom that I have gathered from Stern and my previous work experiences and leverage them in the work I do on a daily basis.

As a PM working with the Amazon Renewed team (refurbished items), it is my responsibility to evaluate performance metrics that measure the quality of products, and determine composite metrics that can capture a wider extent of the customer experience. This involves getting into the details of what constitutes an ideal customer experience and working backwards to determine how much of that experience can be quantified and captured to uncover ways to drive improvements in quality. Working through such a project requires interacting with multiple stakeholders across Amazon, as well as learning how to leverage data analytic tools and business processes to answer questions more effectively.

My experience at Stern has given me a more robust understanding of fundamental business concepts like statistics and strategy and has also taught me to become a better leader and take ownership of my work. The project scope was the only thing communicated to me at the beginning of the internship, along with a note that “we’re looking forward to your leadership over the summer.” Having taken some invaluable courses over the last two semesters, I felt fully prepared to work through the uncertainty and uncover interesting insights along the way. Some days are long, and some are longer. I did not realize how quickly day turns to night when you’re sitting in your room and working away, but that is also a testament to the engaging nature of the work itself. There is always that ‘a-ha!’ moment during the week, when you’ve figured out a particularly challenging roadblock, and that usually serves as motivation to keep on thinking about the work for the rest of the day.

There is still time left in the summer for a bit of rest and relaxation before the semester begins again. With NY having gone through the worst of the crisis (fingers crossed), we are all looking forward to being able to convene in-person soon. The sense of community has not diminished during all this time. All of us are constantly in touch, sharing our summer experiences and joking around as much as we can since we are all excited about returning to campus in any capacity in the Fall. We hope to see you all here soon, and please do feel free to reach out with any questions that you might have about Amazon, recruitment, Stern, NY, or anything about business school in general.

Summer Internship Series: Apple

 Najma Yakob is a rising MBA2 and is an Operations Product Development Intern at Apple. Najma serves as the Co-President of Stern Women in Business and as an Orientation Leader and Career Mentor. She is specializing in Business Analytics, Strategy, and Sustainable Business and Innovation.

NYU Stern’s “Summer Internship Series” sheds lights into Sternies’ internships. Posts are written by rising MBA2s who are currently working at their summer internship.

I’m halfway into my virtual summer internship with Apple and I can confidently say that I did not expect to be here a year ago. I’m on the Operations Product Development team and my focus for the summer is on scaling Apple’s current efforts to transition its manufacturing supply chain to 100% renewable energy.

Prior to Stern, I worked at a small tech company focused on renewable energy, and then in consulting helping electric utilities buy and sell renewable energy. I knew early on that I wanted to go back to the tech industry because I loved the culture and I enjoyed working on dynamic teams with flat reporting structures. As a result, I was lucky to secure a role that capitalized on my prior experience as most tech companies prefer to recruit individuals who can quickly contribute to their role.

The most surprising thing about my internship so far, the virtual part notwithstanding, is how much I do feel like I’m part of the team. I’d never worked with MBA interns before so I wasn’t sure whether I would own a few transactional tasks but for the most part be relegated to the background. To my pleasant surprise, I’ve been given direct ownership of some high visibility initiatives the team is working on and although this has raised the stakes for me, it’s also been gratifying to feel like I’m working on something that actually matters. I’ve been lucky to be placed in a small and somewhat specialized team which has allowed them to give me support and attention that would not be possible in a larger team. All in all, I’m really enjoying my experience and am looking forward to what the next few weeks will bring.

Regarding the virtual experience, it’s definitely easy to get caught up in what could have been and the unrealized dreams I had of a summer in the Bay Area getting to know my fellow interns and experiencing the west coast. Doing the internship from the comfort of my Brooklyn apartment has been both easier and harder than I initially anticipated. On the one hand, I’ve been more readily able to channel the confidence and experience I’ve gained in just my first year in the MBA. Certain tasks that I would have been unsure about prior to Stern feel easier and more achievable. On the other hand, it’s been more work than I would have expected to put myself out there in order to make connections and get things done. Where I would have more easily met people in passing in the hallways or during social events, it’s been a valuable learning experience to proactively invest time and effort into remotely meeting new people.

For those unsure about what next summer or even what the next year will look like, I can confidently say that I’ve developed a deeper ability to be patient and take each day as it comes this year. As a planner, it’s been frustrating and sometimes heartbreaking to let go of the big ideas I had for my time in business school. However, I’ve also learned to be grateful for the fantastic experiences I’ve had and the great connections I’ve been able to make with my classmates and my co-workers. I highly recommend keeping an open mind and being as flexible as possible. I often reflect on the fact that a career is a journey and each moment, whether positive or negative, is building towards a bigger picture that we can’t yet see. Believe in yourself and hold on to the idea that everything will work out as it should!

Summer Internship Series: Gratitude Railroad

Kathleen Dillon is a rising MBA2 at Stern. Prior to business school, she spent six years as an officer in the Coast Guard and two years working for the New York Mets. At Stern, she serves on the board of the Military Veterans Club and  the Management Consulting Association. Her academic specializations are Global Business and Business Analytics.

NYU Stern’s “Summer Internship Series” sheds lights into Sternies’ internships. Posts are written by rising MBA2s who are currently working at their summer internship.

I’m really enjoying my internship experience so far although it was a bit of a roller coaster to get here. Back in mid-March, I accepted a strategy-focused internship offer with the Philadelphia Flyers. Unfortunately, after the NHL season was suspended due to COVID-19, the Flyers had to cancel their internship program. All that to say that as Stern’s school year came to a close, I was still looking for an internship.

In response to the devastating impacts of COVID-19 throughout the country, Stern created a summer internship program called “SternWorks”. The program was created to give students the opportunity to take on projects with companies, non-profit organizations, and government agencies negatively impacted by the coronavirus. Through SternWorks, I was accepted into a 10-week internship program with Gratitude Railroad, a venture capital and impact investing firm.

Gratitude Railroad’s venture capital arm focuses on investing in startups that are tackling some of society’s most difficult issues. I’ve had the opportunity to do due diligence for potential investments in companies focused on food waste reduction, clean energy, and childhood education. Not only has interacting with these entrepreneurs been incredibly inspiring, but it has also been deeply informative. I was in the military prior to Stern and have very little business experience, so having the opportunity to be exposed to so many different markets and industries has been a huge opportunity for me.

In addition to assisting Gratitude Railroad’s investment team, I’ve also been working with the organization’s Head of Strategic Initiatives on various strategy-focused projects including website revamping, community outreach, and multiple internal process improvements. Despite my internship being virtual, I’ve become close to the others on my team and have had a fantastic experience so far. And it’s only half over!

Please feel free to reach out to me anytime — my email is kathleen.dillon@nyu.edu. I’m happy to answer any questions you have about life at Stern!