Week1 Reading Response – Emerald Dou

Jasper Liu talked about design thinking in his article. Based on the classic double diamond design process model from Design Council and the modified model by Don Norman, Jasper raised a more detailed version of this model. It clearly shows the relationship in the whole design thinking process, and the in class design process also follows this model.

Jasper said Norman “summarized the process as finding the right problem and finding the right solution”. The two findings are quite  reasonable, and it seems that many design process really follow this model. Meanwhile, in Richard Buchanan’s Wicked Problem in Design Thinking, Horst Rittel, who formulated wicked problems approach, also asserts that design process “is divided in to two distinct phases: problem definition and problem solution.” I took User Experience Design course last semester, and I really learned to find the pain point of the user first and then try to solve the problem.

Liz Sanders introduced the map of design research in her paper. She talked about two intersecting dimensions which are respectively defined by approach and mind-set. (approach: design-led, research-led; mind-set: expert mindset, participatory mindset) She said that nowadays “the largest and most developed of the areas on the map is the user-centered design zone.” Similarly, Jasper’s diamond model also shows that the design thinking process is human-centered.

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