According to Sabaa Alnsour, each of the three interviews assigned revealed a crucial aspect of emergency preparedness that can be very helpful for future disaster events. In the first interview with Thomas Chin, the response coordinator in the San Francisco Department of Emergency Management, states that the primary goal of a government in disaster preparedness is communication. Service provision and alert systems become necessary during the event to organize people away from the disaster. Communication within sectors is also important to regulate the best performance of government agencies. The interview with Carmela Hinderaker, the director of Business Continuity at C&S Wholesale Grocers, epitomized businesses as being service providers by providing necessary resources and prioritizing such resources. Lastly, the interview with Peter Miller, a member of the Officers & Steering Committee in the World Trade Center Survivor Network, emphasized how individuals are often isolated from access to crucial services and first-responders. Fear and anxiety can interfere with the actions during an emergency, which is why individual training and preparation for individuals can save lives. Alnsour concludes that government, business, and community play different roles in disaster preparedness, but they all provide services for people to survive.
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