Arghya Iyengar reports on different interviews of experts in preparedness assigned during the course. From an interview with Thomas Chin, a response coordinator in the San Francisco Department of Emergency Management, Iyengar observed that this department was responsible for quickly responding to large-scale emergencies by supplying trained police officers and firefighters. An interview with Carmela Hinderaker, the director of Business Continuity at C&S Wholesale Grocers, revealed the role of the Emergency Management Assistance Compact and the possibility of different states helping each other and providing mutual aid in the event of a disaster. Finally, Iyengar’s report on the interview with Peter Miller, a member of the Officers & Steering Committee in the World Trade Center Survivor Network, sheds light on the successes of the evacuation process. Peter Miller recounts that there were many improvements post-disaster, such as changes to fire codes and the role of directors in high-rise buildings.
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