How to Cancel a Transaction

The Initiator can Cancel a transaction.

  • Cancel is often used if a transaction is submitted by mistake. 
  • You can only Cancel transactions that are In Progress.
  • A completed transaction cannot be canceled. If you need to cancel a completed transaction the ESM Team may rescind (remove) specific types of transactions. Contact PeopleLink and submit a ticket.
  • If you are an Approver consider contacting the initiator and requesting a cancellation, instead of using the Deny option.
    • Important. The Cancel button located at the bottom of Review tasks in your InBox is often mistaken as a way to cancel a transaction. Clicking this button navigates away from the task (so that you may restart it later).

STEPS (Initiator)

To cancel a transaction that was submitted off of the employee record: 

  1. Navigate to the employee record.
  2. Click Job from the left side menu and select the Worker History tab.
    • As alternate method for finding the transaction, click Worker History by Category. Click the tab corresponding to the transaction type. 
  3. Locate the transaction in the Business Process column.
  4. Hover mouse over the link and click on the actions ellipse which will appear at the end.
  5. Select Business Process > Cancel.
  6. Enter in Comments.
  7. Click Submit.