Change Contact Information

Overview

The tip sheet provides guidance on editing Home and Work contact information, i.e. address, phone number and email.

Home contact information will default to private and not visible to all users. The Home Primary Address should match the address on the employee’s tax information.

Work contact information appears on the user’s contact card on NYU Home. Work Contact Business Address defaults to the worker’s assigned Location and should not be changed – to update Work Space / Directory Location, please use Change Work Space or Edit Position transaction.

The area code is a required field in WSQ and AD only. Although Area Code is not marked as a required field for an employee’s phone contact information, the appropriate area code should always be entered for any phone number.

Note on Student Home Information: There is a daily integration between SIS and PeopleSync to update the student’s home information. Students can access SIS/Albert and update their contact information in that system. 

As part of self-service an employee can also submit a name change. Self-service tip sheets for employees are available here.

Roles & Approval Chain

This transaction can be submitted by the HR Analyst, HR Partner or PeopleLink.

Additional Transaction Information

As part of the hire onboarding process, a new employee will receive Contact Information To-Dos in their PeopleSync Inbox so that they may also review and modify this page.

Steps

  1. Navigate to the employee record.
  2. Click Actions ellipse > Personal Data > Change Contact Information
  3. The Home and Work Contact sections display. Click the pencil icon to edit. Click the check icon to save the data. Click the Add button to add additional contract rows.
  4. Home Contact Information Home contact information will default to private and is not visible to all users. This includes: Primary address, phone and email. You will need to enter in an effective date for the address.
  5. Work Contact Information.
    • Business Location. This cannot be edited. The Business Location is based on the Location field in the Hire Transaction. For all WSQ employees, the location selected is the Washington Square Campus. New York University, New York, NY 10003. If you need to correct the location, contact PeopleLink.
    • Primary Work Location. This cannot be edited from this transaction. To edit use the Change Workspace or Edit Position > Workspace transaction.
    • Primary Phone
    • Primary Email – Enter in the format netid@nyu.edu
  6. Click Submit.
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Last updated in May 2020.