NYU Shanghai Fall 2017

Your Pre-Departure Guide to Studying Away in Shanghai

What to do if you Encounter Flight Cancellations or Delays

While our hope is that you arrive at your study away destination without any challenges, we know at times these can occur for a variety of reasons.  Please note that NYU is unable to act as an intermediary between the traveler and airline, but it may be helpful to keep in mind the below tips should you encounter any flight cancellations or delays:

Contact Your Airline First

Number one tip: Whether it’s an airport delay or flight cancellation, contact your airline – immediately.  It is most beneficial to act quickly so that you are able to grab a seat on the next available flight if necessary.  Many passengers will be trying to rebook and options may become more limited the longer you wait.

If Your Flight is Canceled:

  • Multi-task communications: If your flight is canceled or delayed, immediately get in line for a gate agent; at the same time, call the airline (it may be quicker).
  • If you have a frequent flyer status with the airline that gives you access to a priority phone number, using this may expedite the service you receive.

Note: There are no federal requirements that require airlines to provide you with any hotel or meal vouchers due to events outside their control such as weather, but airline policies on this vary. When in doubt, ask. Some will provide you with certain amenities.

If Your Flight is Delayed:

  • Stay in touch with the airline: Follow the tips above; stay connected to your carrier
  • Don’t be late to the gate: Even if you’ve been told your flight is delayed, stay in the gate area. Delays can evaporate and windows of opportunity for take-off can be short; if you’re not present for boarding, you may be out of luck

Note: Always be at the gate at least 20 minutes before departure, minimum.

Ultimately, if you are in an area where you still have access to email, please email shanghai.studentlife@nyu.edu to forward your updated itinerary.  

Should your updated itinerary arrive outside of the provided transportation window, you will be responsible for getting to housing (but don’t worry – this post has all of the information you need!).

The staff recognize these occurrences are beyond your control so will work with you to catch up if any material is missed.  On behalf of the entire NYU Global Programs team, we wish you safe travels!

Arrival & Move-In Instructions: Mail from Shanghai

This information is from the Study Away Pre-Arrival Welcome Letter #2 that you will receive via email later this week! In the meantime, here is arrival and move-in information:

Airport Pickup

Airport Pickup service is only provided at Pudong International Airport. If you need airport pick up on August 31st, but have not signed up yet, please use this form to provide your flight information and NYU Shanghai Study Away Orientation Ambassador will wait for you at the seating area of terminal 2. NO campus transportation provided at Hongqiao Airport. If you arrive at Hongqiao airport, please take a taxi and it will cost about 100 RMB to reach the residence. Please download the Campus and Residence Address Card to your phone and show them to the taxi driver to avoid communication difficulty.

NYU Shanghai Campus Address Card

NYU Shanghai Residence Address Card


Pudong International Airport Pickup Schedule

Please look for Study Away Orientation Ambassador from NYU Shanghai, who will wear a purple NYU Shanghai shirt, at the international arrival hall in Terminal 2 (seating area). If you arrive at Terminal 1, please walk to Terminal 2. Group will leave for shuttle bus at the following time. If you miss the shuttle bus, please wait for the next one, or take a taxi to the residence hall.

        12 PM | 3 PM |   5 PM   |   8 PM | 10 PM


Residence Hall Move-in

  • Check-in starts from 9 AM, August 31st, 2017. When you arrive, please go to the Resource Center of Tower 2 to check in. Study Away Orientation Ambassadors will be there on site to welcome you from 9AM – 9PM.
  • If you arrive after 9 PM on August 31st, 2017, please go to Public Safety in Tower 2 to get your room key.
  • All students will have access to the Resource Center in Tower 2.


Jinqiao Neighborhood Tour & Metro Tour

To help you get familiar with the surrounding, register a local mobile number and find the places to eat, we will arrange several rounds of neighborhood tours on the day of your arrival, August 31st, 2017 and the morning on the last orientation day, Sep 2nd, 2017. If you want to get your local mobile number set, which is required for opening a local bank account and Alipay account, please submit your request in this 2017 Fall SAS Jinqiao Neighborhood Tour signup form.


Tour schedule:

*Jinqiao Neighborhood Tour. Each tour has a limit of 20 people.

Thursday, August 31st, 2017:     3:00 PM   |   5:00 PM  |   7:00 PM

Saturday, September 2nd, 2017:   9:30 AM   |   11:30 AM  

Video: Student Life at NYU Shanghai

Curious about the support you’ll have at NYU Shanghai? Watch this video!

GeoBlue Health Insurance Emails Received

By now you should have received an email from NYU Student Insurance/GeoBlue with your certificate number and instructions about creating your GeoBlue profile. This was sent to your NYU email address only. Please register and bring your health insurance card with you.  

As a reminder, all students are still expected to maintain valid domestic health insurance over the course of the semester. GeoBlue is valid only for the dates of your study away program.

Please notify me at email me at jal19@nyu.edu if you did not receive an email from GeoBlue to ensure it is resent.  Rest assured that you will absolutely be covered.  Be sure to check your spam folder first, as they sometimes end up there.

Important Travel Reminders

The time is almost here to leave for China, but before you depart for the airport make sure you have all of your immigration needs taken care of! It is important to keep any immigration related paperwork on your person/in your carry-on luggage and ready for your arrival in China.

Two important reminders for best practices when traveling abroad:

  1.     In order to board your international flight you will need your passport.  You should have copies of your passport elsewhere.  OGS recommends keeping a color copy of your passport and visa separately in your carry-on luggage.  You should also have access to a digital encrypted copy of your passport and visa online that can be obtained from any computer.  Additionally, you may want to leave a copy of your passport and visa with a parent or guardian, or whomever you trust and would call in an emergency. If your passport/visa is lost or stolen having a copy of such may help expedite getting a replacement.
  2.   After you arrive at your study away site, you should register with your local Embassy or Consulate.  U.S. citizens can register with the U.S. Department of State’s Smart Traveler Enrollment Program     which will automatically alert the local U.S. Embassy or Consulate to your presence in country.  Non-U.S. citizens should register with the relevant home country Embassy or Consulate abroad

Visa Reminders

Your program arrival date is fast approaching.  If you have not obtained your visa or are experiencing trouble applying for your visa please contact OGS immediately at ogs.outbound@nyu.edu or 212-998-4242.

Review Health & Wellness Information

You’ll find important information on the Health & Wellness page of our website about NYU-provided GeoBlue Health Insurance abroad, counseling services, medical services and more. Please take some time to look it over.

As a reminder, do NOT cancel your domestic health insurance!

Understanding the Cost of Living in Shanghai

There are several things that you can do to prepare your finances before you arrive in Shanghai. Figure out: what is the cost of living in Shanghai? What can I do now to make sure I save money? This site, Numbeo, can help you compare the cost of living in your home city and your study away location!

Practical Pre-Departure Checklist & Packing Tips

Below is a final checklist full of practical items and packing tips to ensure your travel goes smoothly:

  • Read the NYU Shanghai Resource Sheet: this includes packing tips!  Check the luggage restrictions for your airline before you pack.
  • Take note of what NOT to pack by visiting this website. And try to pack LIGHT.  Layers, layers, layers!  You will inevitably come home with more than you started with.
  • Have all medications you may need for the full term & bring a copy of prescriptions (medication, eyeglasses, etc.) and carry it with you in your carry on.  Your carry on should also have all important paperwork, phone numbers, and a change of clothes in case your luggage arrives late.
  • Don’t forget that you cannot bring more than 3 oz. of any liquid in your carry on for your flight overseas.  Airport security can be very stringent.
  • Do not plan to use your blow dryers and flat irons that you use currently. Even with a plug adaptor and converter, the higher voltage can destroy (as in burn to a crisp!) your appliances and could potentially knock out power in entire buildings, which isn’t a great way to make friends abroad. If you’re not willing to forgo the blow dryers and flat irons for a few months, then it’s best to purchase local versions that operate on 220 volts once you get abroad.
  • Make photocopies of your passport/visa, ID, and cards (bank, credit card). Leave one copy of this packet with your parents and bring a set with you in your carry-on.  That way, if these items are lost or stolen, they’re much easier to replace.
  • Bring your flight confirmation printout to the airport.
  • If you follow a special diet (vegetarian, kosher, etc.) don’t forget to inform your airline ahead of time. It’s horribly unpleasant to be hungry and thirsty while you’re on a plane and they control when you get meals, so bring some snacks (stay away from fruit, as some countries don’t want you to bring perishable food into their airports). And make sure you have your own water on the flight (though, remember, you can’t take any through security).
  • Download the VPN to access NYU internet in Shanghai.
  • Notify your bank and credit cards that you will be abroad.  Make sure they won’t block your accounts when they see international charges, and ask for phone numbers to call from abroad in the event you have any issues. The 1-800 numbers on the back won’t always work from overseas.
  • Have some cash on hand to get you through the first few days (you can exchange at the airport if needed, but service fees can be hefty.  Banks may be able to issue the local currency, the Renminbi, ahead of time if they have notice.  Or simply withdraw cash from the ATM directly once you land – this can be easiest).
  • Have a copy of your Arrival Information (coming soon) – and leave a copy with your family.

And some tips for staying connected to friends and family, and making the most of your experience:

  • Set up a plan of communicating with your family members while abroad—we recommend calling or e-mailing them only once or twice a week while abroad. Your family will ALWAYS want to talk to you more often than that, but remember that part of studying in another country is putting some distance between you and your old life. You’ll be better for it!
  • Buy a journal.  Study Away is a profoundly personal experience and Facebook updates alone won’t capture the spirit of what you are doing.  Keep a journal that is meant to be just for you.
  • These articles may help with your move to a new city:

NYU Shanghai CareerNet Now Available

Welcome to NYU Shanghai CareerNet!

If you are actively looking for on-campus job/off-campus internship/volunteer opportunities during your time in Shanghai, please log on to NYU Shanghai CareerNet with your NYU NetID and password. We offer many opportunities on a daily basis. Feel free to contact us at shanghai.careerdevelopment@nyu.edu if you have any questions or schedule an appointment with our career coaches through CareerNet.


1) Based on the new regulation which came into effect earlier this year, students who are only in Shanghai for one semester are no longer eligible for the residence permit requiring at least a 6-month stay in China. Since having a residence permit is prerequisite for participating in off-campus internships, students without residence permits cannot participate in off-campus internships any more. The policy is subject to change by the Exit-Entry Bureau. You will be informed of regulations and policies as they change. 

2) If you are eligible for off-campus internships, it is important to note that international students hired for off-campus internships can only take UNPAID internships and must follow a mandatory Internship Registration Process. The NYU Shanghai mobility team (shanghai.student-mobility@nyu.edu) and NYU Shanghai Career Development Center will assist you with the necessary paperwork which can take up to 1 month to process.

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