Receiving Mail
ALL mail should be sent to the Main Academic Center (Blue Building):
(your name),
NYU Prague
Malé náměstí 2
110 00 Prague
Czech Republic
NO MAIL SHOULD BE SENT TO RESIDENCE HALLS!
You can receive food deliveries at the dorms but the delivery process is your sole responsibility (it will be sent back if you do not meet your courier).
Packages
If you receive a package, you will be notified by email and you can pick it up at the Blue Building Hub (1st floor) during opening hours)
Collection points/boxes
Many online stores offer the option of getting your order sent to a collection points (e.g. Zásilkovna, Balíkovna,…) or designated electronic collection boxes (e.g. Alzabox). This is a convenient, fast and often cheaper option to get your online orders delivered.
Customs fees
If you receive a package from overseas, you may be charged tax or customs fees. If this happens you will either need to refuse to accept the package (and it will be returned to sender) OR go to the customs post office in person and pay the customs fees. This can be expensive and time-consuming.
Fees vary depending on the kind of package you are receiving and can also be affected by where it is sent from.
General guidelines:
Commercial packages (sent from an e-shop to a customer). The values listed below always include the postage fees:
• Packages of value of up to approximately $26 (22 EUR) are not subject to local VAT.
• Packages BETWEEN $26 (22 EUR) AND $175 (150 EUR) are subject to local VAT (21% of the value of the package).
• Packages valued at more than $175 (150 EUR) are charged local VAT AND customs fees (the amount varies depending on the country of origin and the type of the product).
• Always send packages to the NYU Center.
Personal packages (i.e. sent by a family member as a “gift”):
• Packages UNDER approx. $52 (45 EUR) are not charged tax or customs. Over this amount and they will be charged at the same rates as commercial packages.
IMPORTANT: Each country has slightly different customs fees policies, so check your country’s legislation for more information or see the website of the Czech Post Office.
If your package gets held up at the customs office, you will receive a notification letter from the customs post office. You will need all the documents attached to the notification letter, your passport and NYU ID to pick up the package.
If you have questions, contact Markéta Helebrantová, mh129@nyu.edu.
Customs Post office:
Plzeňská 290/139
150 00 Praha 5 – Košíře
Location on Google Maps: https://goo.gl/maps/H7UJgr3p67z
Sending Mail
Letters and postcards
You can buy stamps for postcards and letters in tobacco shops (trafika or tabák) or at the post office. There are different types of stamps for countries within the European Union and outside, make sure to ask for the right type.
The closest post office to the academic centre is at Jindřišská street. Location on Google maps:/H5tyoLtAGdt
You can put letters and postcards into one of the Czech Post orange post boxes.
If you’re sending important documents, it is advisable to send them as a registered letter through Czech Post or one of the delivery services such as PPL, DHL or FedEx.
More information about Czech post mailing services can be found on the Czech Post website.
Packages
If you are sending a package, you have to go to the post office and pay the postage.
Private Shipping Services
DHL International – tel. 840 103 000, 220 300 111
FedEx – tel. 800 133 339
CareandGo s.r.o., www.careandgo.com
UPS – tel. 800 181 111, www.ups.com
Most of these services offer free pick-up. Ask for details when you call to make arrangements. No important documents or packages should be sent without a tracking number, either to or from Prague. Letters usually take a week to ten days from the USA to Prague, and vice-versa.
If you have any issues or questions, please email prague.studentlife@nyu.edu.