Guest Post: A Report on E‑ZBorrow Online Catalog Usability

The following is a guest post by Rachel Pisciotta. We’re excited to have Rachel share the results of a usability evaluation she completed of the Libraries’ E‑ZBorrow system for her studies at Pratt School of Information. The final report is a must-read for those involved in the intersection of libraries and UX. As Integrated Library […]

Video Conferencing Software for User Testing

LibUX reviews GoToMeeting and WebEx as tools for user testing.   Is a product that is functional a good product? Most of us have encountered products that do the job but are cumbersome to use.  User experience (UX) research aims to understand if a product is usable, but also whether the process was engaging and enjoyable. […]