Exhibitions Project Manager at 9/11 Memorial & Museum
Job Title: Exhibitions Project Manager
Job Status: Full-time
POSITION OVERVIEW
The Exhibitions Project Manager provides project management to the 9/11 Memorial
& Museum’s ongoing and upcoming physical and digital exhibitions, which chronicle
the events of 9/11, the historical context of the attacks, and their ongoing
repercussions. The position helps coordinate schedules, budgets, contracts, licensing,
approval processes, communication within and among departments and external
vendors and partners, and other efforts. They also contribute to project coordination
of other departmental and institutional initiatives, such as temporary and traveling
installations. In addition, the Exhibitions Project Manager will contribute to
developing best practices and processes for project management that can be
documented, regularly assessed, and applied across projects.
The Exhibitions Project Manager is part of the Exhibitions department, which
imagines and actualizes physical installations, audiovisual exhibits, digital
interactives, audio guide experiences, and online storytelling platforms. The 9/11
Memorial & Museum has approximately 110,000 square feet of interpreted space, and
it is the responsibility of the Exhibitions department to manage these installations,
ensure their daily integrity and performance, and plan for future use and relevance
for Museum visitors.
This position works closely with content developers, designers, media specialists,
registrars, conservators, and production colleagues to create exhibits that meet
curatorial goals and design intent and are delivered on schedule and within budget.
This is a full-time position that reports to the Senior Vice President for Exhibitions.
ESSENTIAL FUNCTIONS
• Provide project management to ongoing and upcoming special exhibitions,
temporary installations, traveling installations, and other digital and physical
exhibition projects.
• Draft and/or review schedules, budgets, meeting agendas, tracking
documents, and other materials.
• Develop deliverables for staff, designers, fabricators, media producers, and
other external vendors and partners.
• Coordinate communication within and among internal department—such as
Buildings and Ground, Collections, External Affairs, Legal, and Operations—as
well as external consultants and partners, including the arrangement of
meetings, circulation of notes, and management of approval processes.
• Help produce and document standards and processes for project
management best practices applicable across a range of projects.
• Contribute to long-term strategic and programmatic planning.
• Support other exhibition development, research, administrative, and project
management responsibilities as assigned.
REQUIRED SUPPORT FOR ORGANIZATIONAL EVENTS
• Participate in the Annual 5K Fundraiser and September 11th Commemoration.
• Assist with other special projects and events in support of the 9/11 Memorial &
Museum mission, as assigned.
QUALIFICATIONS/SKILLS REQUIREMENT
• Preferred previous museum experience and an overall understanding of
exhibition development from concept development through installation.
• Excellent communication, research, presentation, and organizational skills,
with ability to recall information and juggle multiple tasks.
• Methodical and attentive to detail.
• Project management experience a plus.
• Capacity to solicit, digest, and resolve sometimes conflicting feedback from
internal and external stakeholders.
• Experience managing multiple concurrent exhibitions and projects while
maintaining flexibility with shifting priorities and deadlines.
• Ability to work on exhibition projects involving sensitive content.
• Respectful of trust, transparency, and differing perspective and
communication styles.
• Concur with core department values of:
o Creativity: we encourage creativity as a driver of innovation,
improvement, and meaning making.
o Belonging: we welcome, reflect, and create space for the diverse
experiences of our staff and visitors.
o Integrity: we uphold the highest standards of integrity in our actions
and creations.
o Safety: we foster a safe environment to work in and for our visitors to
engage.
o Accountability: we are accountable for delivering on our commitments.
o Effectiveness: we believe being effective allows us to best realize the
mission of the institution.
• The Exhibitions department encourages candidates to apply even if their
experience is not a 100% match with the position description. We are looking
for someone with relevant skills and experience, not just a checklist. We want
to help you professionally grow and in return, you help us develop into a
stronger, more inclusive team.
HOW TO APPLY
• Include position you are seeking in the email subject field.
• State the location where job posting was seen.
• Send resume and cover letter to 911mmexhibitionsjobs@911memorial.org.
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment described in this job description are
representative of those that the employee will encounter and is expected to meet to
successfully perform the essential functions of the job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is required to be mobile and
have the ability for two-way communication with the public and staff.
The work environment is an indoor, climate-controlled office environment comprised
of cubicles, walled-offices, and group conference rooms. The noise level in the office
environment is typically low. Employee will be required to comply with
organizational Health and Safety Plan. Minimal travel may be required.
• This job description is a descriptive list of the responsibilities and qualifications
associated with this position and are not intended to be all inclusive.
Employees are expected to also perform other business-related duties as
assigned by the supervisor or other management.
• The organization reserves the right to change, modify, or reassign job
responsibilities, duties, and scheduled work hours as per business needs.