Community Engagement Coordinator at The Walters Art Museum

ABOUT THE WALTERS ART MUSEUM

The Walters Art Museum is among America’s most distinctive museums, forging connections between people and art from cultures around the world and spanning seven millennia. Located in Baltimore’s Mount Vernon neighborhood, the Walters is free for all. The museum’s campus includes five historic buildings and 36,000 art objects.

Today, the Walters serves Baltimore and Maryland by embracing its role as educator and storyteller, using the collection as a vehicle of knowledge and cultural expression to support learning, dialogue, and community engagement. The museum is committed to public education, offering essential programs that help people connect art to their lives. The Walters’ Visitor Promise aligns staff and volunteers across the museum to preserve and share the works in our care for future generations, partner with communities, and create welcoming, accessible experiences for visitors. The museum offers challenging and creative work opportunities by promoting collaboration, teamwork, and a culture that celebrates the diversity and inclusion of all. In December 2020, the museum finalized a set of multiyear diversity, equity, accessibility, and inclusion (DEAI) goals in alignment with the museum’s Strategic Plan and grounded in the following commitments: expand the histories the museum examines and shares; partner with our communities; and center equity, inclusion, and accountability in our culture and decision-making.

OVERVIEW OF ROLE

The Community Engagement Coordinator is a team member in the Community Engagement unit of the Learning & Community Engagement department. Reporting to the David Hirschhorn Senior Manager of Community Engagement, this role is responsible for supporting the administrative coordination of community engagement initiatives and logistical support for community-based programs. This position plays a key role in supporting initiatives that build relationships in the broader Baltimore community.

The Community Engagement Coordinator will work closely with the David Hirschhorn Senior Manager of Community Engagement to support the development, implementation, and assessment of initiatives that support community engagement goals though creativity, connection, and the arts. As part of the Community Engagement unit, the coordinator supports the museum’s goal of building relationships with community members on a foundation of listening, open dialogue, and mutual respect. The Coordinator will focus on building and expanding connections to Baltimore City residents, including engaging with diverse communities outside of the traditional museum space.

PRIMARY RESPONSIBILITIES

• Assist in scheduling and coordinating community engagement initiatives that support reciprocal partnerships with external community partners, including community advisory groups, community voices integrated into the museum’s exhibitions, teen programs, and onsite and offsite community partnerships.
• Staff offsite events, including festivals, art walks, and other community gatherings by assisting with art-making activities, disseminating surveys, and facilitating creative activities designed to engage community members of all ages and backgrounds.
• Support programs that respond to the interests and needs of diverse communities.
• Attend internal meetings and review materials about the Walters’ offerings with the aim of effectively communicating about the Walters’ work, especially community engagement initiatives, with communities.
• Provide administrative support for community engagement projects, including tracking deadlines, drafting and facilitating contracts with external talent, creating registration pages for programs, coordinating payment requests, ordering and organizing necessary supplies, tracking expenses, and monitoring attendance.  
• Maintain records related to programs, including tracking quantitative and qualitative data for archival and future planning purposes and updating contact lists and incorporating data and documentation in reports.
• Review, document, and process inquiries and invitations from community members and respond to inquiries virtually, in person, and via email.
• Draft correspondence to support the coordination of all onsite, offsite, and online community engagement initiatives.
• Coordinate onsite, offsite, and virtual activities that would engage the Walters’ internal community of staff and interns in collaboration with cross-departmental teams.
• Collaborate with other Learning and Community Engagement team members and other departments as necessary to develop, implement, and promote community engagement programs and projects.
• Actively contribute to the work of the Community Engagement unit and Learning and Community Engagement department as a whole. This includes, but is not limited to, staffing all departmental large-scale events, attending meetings, participating in program development and reflection, and organizing supplies.
• Support outreach and promotion for the Learning and Community Engagement department, such as distributing flyers offsite and through email communication.
• Participate in trainings and other professional development opportunities to deepen knowledge about Walters exhibitions and collections, museum education, audience engagement, and other topics needed to engage the broader Baltimore community.
• Other duties as required to be assessed before assigned.

JOB QUALIFICATIONS

• HS/GED diploma required. AA or BA preferred.
• 1 to 2 years of administrative experience, preferably in the arts and culture sector.
• At least 1 year of customer service experience.
• At least 1 year of coursework or professional experience in community engagement, community programming, studio art, or education preferred.
• At least 1 year of experience planning and executing programs for a range of audiences preferred.
• Excellent organizational and administrative skills.
• Demonstrated effective written and verbal communication and public speaking skills. Ability to communicate effectively with students and adults of diverse ages and backgrounds.
• Ability to adapt successfully to changing situations and environments.
• Proficient with Google Suite, Microsoft Word, Excel, PowerPoint, and Outlook, as well as digital communication platforms such as Zoom and Google Meet.
• Regular workweek is Monday to Friday. Some evening and weekend work required.

Salary Range: $20 to $21 per hour

The Walters Art Museum provides an excellent comprehensive benefits package that includes medical, dental, prescription, vision, subsidized transportation and parking, museum membership, short-term disability, long-term disability, flexible spending account, 457b retirement, and free professional financial management counseling.

All employees must be legally authorized to work in the United States. The museum does not sponsor work visas.

To apply, please submit a resume and cover letter.