Associate Director, Annual Giving – Museum at The University of Pennsylvania
Job Title: Associate Director, Annual Giving – Museum
Job Status: Full-time
Location: Philadelphia, PA
Salary: $51,824 – $78,400
University Overview
The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn’s distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America’s Best Large Employers in 2023.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Associate Director, Annual Giving
Job Profile Title
Annual Giving Officer B
Job Description Summary
Home to over a million extraordinary artifacts and archaeological finds, the Penn Museum has been uncovering our shared humanity across continents and millennia since 1887. In bridging archaeology, the study of objects made by humans, with anthropology, the science of humanity, we chart a course for finding one’s own place in the arc of human history. Our mission is to be a center for inquiry and the ongoing exploration of humanity for our University of Pennsylvania community, and regional, national, and global stakeholders, and our vision is to transform understanding of our common human experience.
The Associate Director, Annual Giving, will be part of a team of five frontline fundraisers working to advance the mission and the Museum Director’s Vision. The Associate Director will manage and grow the Museum’s leadership annual giving program—the Penn Museum Visionaries—serving, with the Assistant Director, Individual Gifts, as lead contact for this group. The Associate Director will manage the renewals program and set strategic direction for upgrades and acquisition, manage budgets, monitor and share with the Major Gifts team progress against goals through monthly reporting, and support Major Gifts officers in renewal efforts with their prospects.
The Associate Director will also oversee the Museum’s membership program and annual fund programs, supervising the Membership & Gifts Coordinator and project managing all large-scale appeals and engagement communications with a particular view to upgrades. Growing unrestricted gift revenue is a key priority for the Penn Museum Development program; of paramount importance is ensuring that the membership program is welcoming and accessible to underrepresented communities.
Reporting to the Executive Director of Advancement, the Associate Director will work closely with the Major Gifts team on Visionaries upgrades, acquisition, and renewals, and with the Marketing and Communications in ensuring that give/join messaging is integrated into all patron communications. The Associate Director will also jointly supervise, with the Director of Major Gifts, the Special Events & Meetings Coordinator in creating a fiscal year engagement calendar for Visionaries and members.
An immediate priority will be the oversight of migration of membership program data from the Museum’s Altru (Blackbaud) database to a Salesforce system managed by Penn’s Development and Alumni Relations department.
The Associate Director will be a confident in personally soliciting lead unrestricted gifts; a creative and enthusiastic team player; and a strategic thinker with a keen eye for detail.
Job Description
Specific Responsibilities:
- With the Executive Director of Advancement and the Major Gifts team, set strategies and prepare fiscal year budgets for the Visionaries, membership, and annual fund programs in tandem with larger pipeline development objectives, goals, and engagement opportunities.
- Spearhead leadership annual giving through the Penn Museum Visionaries ($2,500+): serve as primary relationship manager, developing and executing strategies to identify, cultivate, steward, and solicit new and existing donors, working closely with the Major Gifts team on Visionaries in their portfolios; identify Supporting Circle members with capacity/inclination to become Penn Museum Visionaries ($2,500+ donors) and work closely with the Assistant Director, Individual Gifts to advance their membership path.
- Supervise the Special Events & Meetings Coordinator in developing a fiscal year engagement calendar, collaborating with the Development team, to ensure a monthly touchpoint (cultivation, stewardship, and large-scale appeals) in support of contributed revenue goals and expenses.
- Project manage all large-scale appeals and department engagement mailings or communications, including setting strategic content direction with the Associate Director, Leadership Communications to guide the ADLC in authoring all necessary communications, pulling lists, negotiating with mail houses, and ensuring timelines, etc.
- Coordinate with the Director of Marketing and Communications in list building and segmentation determined by best business practices and department priorities and strategies.
- Supervise the Membership and Gifts Coordinator ensuring timely and seamless gift entry and acknowledgment, membership customer service, and database cleanliness.
- Throughout FY24, oversee migration of membership data from Altru to Salesforce; thereafter track solicitations, renewals, program attendance, and activities in Salesforce in collaboration with the Membership and Gifts Coordinator.
- Represent the Museum’s unrestricted giving programs in Penn’s Schools and Centers’ Annual Giving Support program, in Philadelphia membership round table groups, and at the annual American Museum Membership Conference.
- Other duties as assigned.
Application Package Requirements
Along with resume and cover letter, please upload PDF copies of two recent frontline-faced, professional communication samples.
Qualifications
BA/BS, and 3-5 years in a fundraising setting or equivalent combination of education and experience
required; experience in a membership office in a cultural institution preferred. Required experience includes: supervising staff, establishing objectives and setting performance standards, personal solicitation, working with significant autonomy, and collaboratively, as part of a goal-oriented. Ability to understand, appreciate, and articulate the Penn Museum’s mission and strategy. Excellent organizational, interpersonal, and communication skills, both oral and written. Strong computer literacy with high proficiency in database management and reporting required; knowledge of Salesforce and/or Blackbaud’s web-based Altru software a major advantage; in the absence of Altru knowledge, experience with Blackbaud’s Raiser’s Edge strongly desired. Occasional evening and weekend work.
Job Location – City, State
Philadelphia, Pennsylvania
Department / School
University Museum
Pay Range
$51,824.00 – $78,400.86 Annual Rate
Salary offers are made based on the candidate’s qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile.
Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
University Benefits
To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay