Donor Stewardship Coordinator at Winterthur Museum, Garden and Library

Job Title: Donor Stewardship Coordinator

Job Status: Full-time

Location: Winterthur, DE

Salary: $40,000-$42,000

About the job

Winterthur Museum, Garden & Library encompasses an unrivaled museum of American decorative arts in its mansion and galleries and a magnificent 60-acre naturalistic garden—all set on 1,000 gorgeous acres.Winterthur employs a wide array of positions in the areas of curatorial, horticulture, education, conservation, library, maintenance, marketing, development, technology, and administration.

At Winterthur, employment is more than just work. The Winterthur employee is offered a unique and rewarding experience that is rich in culture and natural beauty. Winterthur considers its employees and volunteers to be among its greatest assets and welcomes applications from candidates who will contribute their specific skills to its mission build upon the vision of Henry Francis du Pont to inspire and educate through its collections, estate, and academic programs by engaging diverse audiences in the study, preservation, and interpretation of American material culture, art, design and history, and also uphold its core values of agility, excellence, innovation, integrity, inclusion, and transparency.

JOB DESCRIPTION:

The Donor Stewardship Coordinator works in concert with the Development team to support Winterthur’s relationship with donors. This position provides a wide variety of skilled support for the department.

Compensation: $40,000 – $42,000 annually

Benefits: 

Including, but not limited to, medical, dental, and vision insurance; generous paid time off plan including 10 holidays, vacation, personal, and sick time; 403b with employer match for eligible employees; discounts in the museum store and cafe; free general admission for you and your immediate family

Work Schedule: Monday – Friday, 35 hours/week, occasional weekend/evening work

Responsibilities:

  • Drafts and manages a wide variety of correspondence and written materials, including gift acknowledgments.
  • Manages the Development email account and department phone, fielding all inquiries, distributing to appropriate colleagues, and tracking responses.
  • Serves as the primary liaison between marketing and the department for Development initiated projects.
  • Manages corporate donors benefit fulfillment.
  • Manages and coordinates Individual VIP visits with Museum, Garden & Library counterparts.
  • Responds to inquiries and manages communication with donors and family members for In Honor and In Memory gifts.
  • Completes daily check log for all donations received.
  • Cross trained in gift processing.
  • Works with the Finance division and their systems.
  • Test all onsite transaction avenues for members and donors.
  • Regularly review incoming Membership and Donor transactions through onsite channels, track errors and make changes as needed.
  • Performs a range of complex administrative tasks and assignments as assigned.

JOB REQUIREMENTS:Minimum Experience: 

1-2 years of experience in a Development office with college degree; 4+ years of experience without college degree

Preferred Experience: 

Bachelor’s degree with 2+ years of experience in donor relations within a Development office. Knowledge of Tessitura and experience in a museum or cultural institution strongly desired.

Knowledge/Skills:

  • Strong writing, revising, editing, and proofreading skills; demonstrated knowledge of English grammar and usage; attention to detail and accuracy as a proofreader.
  • Ability to adopt established language and style guidelines.
  • Excellent project management skills, including organizing resources, working effectively with colleagues to achieve goals, prioritizing, and advancing multiple projects simultaneously.
  • Solid computer skills in a PC environment with the capability to master new software applications and technologies in database management, proficiency with Word and Excel.
  • Ability to meet deadlines, exercise sound professional judgment, and handle multiple complex/confidential tasks simultaneously.
  • Ability to work independently and as part of a team.
  • A sense of humor and a problem-solving mindset.
  • Able to navigate delicate donor relations.

Essential Functions:

  • Must be able to work at a computer for up to 8 hours a day
  • This is an in-person position with minimal virtual meetings.
  • Occasional weekend and evening work is required to support events and visits

Apply via LinkedIn