Programs and Operations Specialist, Adult & Family Experiences at Denver Museum of Nature & Science

Job Title: Programs and Operations Specialist, Adult & Family Experiences

Job Status: Full-time

Location: Denver, CO

Salary: $21/hr

Program Operations Specialist, Adult & Family Experiences

 

Job Description:

The Program Operations Specialist organizes logistics for the Museum’s Adult and Family Experiences team, which creates engagement for audiences with colleagues and community partners for gallery-based programs, on- and offsite events, and virtual products. This position will focus primarily on operations for adult, family, and sensory-friendly events, Free Days, and gallery operations.

The Adult and Family Experiences team is part of the Museum’s Experiences & Partnerships (E&P) Division, which creates and delivers Museum experiences – including exhibits, digital media products, events, and programs – that connect guests to science, nature, and the Museum in ways that are meaningful for them.

Work Schedule: Onsite, Sunday – Thursday, occasional work-from-home hours negotiable.

Supervises: No direct reports.

 

Essential Duties:

Program Operations and Logistics: Prepares for the delivery, implementation, and/or hosting of programs and events by ensuring completion of necessary documents and facilitating communication between key personnel and partners, by scheduling presenters, performers, vendors, service providers, and staff; execution of contracts and program agreements; booking space(s), venue(s) and equipment, education collections, catering, and technology; requesting production of marketing collateral, social media promotional posts, etc. Works collaboratively with teammates across the Museum to ensure continual improvement of guest and member experiences, internal and external communications, the efficiency of workflow, and programmatic effectiveness.

Audience Engagement: Hosts programs and events, including those scheduled after hours, weekends, and overnight, as well as on or offsite. Collaborates with the Adult and Family Experiences Team to create inclusive and meaningful experiences for guests within targeted audience segments.

Content creation: Contributes to the development of new Museum experiences and updates existing experiences in conjunction with specific project teams. Participation on project teams may include ideation/research; prototyping; creative input; activity/experience development (i.e. special events, programs, exhibits, guides); evaluation; and/or remediation/refinement.

Training and Mentorship: In collaboration with Adult and Family Experience Team members and Experience & Partnerships Division Educator/Performers, supports training and onboarding for new staff. Collaborates in the development of training materials or documents standard operating procedures.

Minimum qualifications/Requirements:

  • High school diploma or equivalent required; Bachelor’s degree in related field preferred.
  • 1 year of experience in program or event coordination is required.
  • Occasional evenings and weekends are required.
  • Intermediate proficiency in Microsoft Office suite and web-enabled applications required.

The Museum loves science. As a science institution, the Museum believes in the science behind vaccines. As a condition of employment, employees must present proof that they are fully vaccinated against COVID-19 on their first day of work or receive an exemption or other reasonable accommodation due to circumstances protected under federal or state law that prevent the employee from being vaccinated. If you wish to apply for an exemption, please contact Human Resources for the necessary forms. You will be notified of the decision regarding your requested exemption.

The ideal candidate will be/have:

  • Ability to create, manage, and improve processes and systems
  • Proactive and self-motivated
  • Experience and comfort with facilitation techniques and guest engagement

Perks and Benefits of working at the Denver Museum of Nature & Science include:

A comprehensive benefits package including medical, dental, and vision coverage. 100% paid life insurance and long-term disability insurance. Paid time off for vacation, sickness, and holidays. 403(b) Retirement Plan with immediate eligibility to contribute and, after one year of employment, an employer contribution and match. An RTD Eco pass and a free Family+ membership to the Denver Museum of Nature & Science.

Dayforce Wallet: Get your pay as soon as you earn it, at no cost to you. Request up to 50% of your net earnings without waiting for the standard payday, through the Dayforce Wallet mobile app.

Core values:

  • We love science.
  • We are curious, creative, and playful.
  • We cultivate relationships with each other, diverse communities, the environment, and our future.
  • We think critically and act with empathy.

Application Instructions:

Please submit your resume by Friday, February 24, 2023. Resumes will not be accepted after this time. DMNS reserves the right to close the posting early. Applications will only be accepted electronically via the Museum’s website:

https://phf.tbe.taleo.net/phf01/ats/careers/v2/viewRequisition?org=DMNS&cws=38&rid=1924

Due to the high volume of people who apply, we are not able to respond to specific inquiries regarding your application status. The Museum is committed to the goal of building a culturally diverse staff to serve the needs of our visitors. We encourage individuals of all backgrounds to apply.