Exhibition Developer at the 9/11 Memorial & Museum
POSITION DATA
JOB TITLE: Exhibition Developer
DEPARTMENT: Exhibitions
REPORTS TO: Director of Exhibition Development
JOB CLASSIFICATION: Full-Time Exempt
SALARY RANGE: $60,000–$65,000 per year
DATE: January 2023
POSITION OVERVIEW
The Exhibition Developer creates new content for exhibition displays in the physical
Museum galleries and on digital platforms that chronicle the 9/11 attacks, the events
that preceded them, and their aftermath. This work is performed through research,
content development, interpretive planning, and writing. The Developer will support
efforts to broaden the reach of the Museum’s core and special exhibitions and related
content, connect it with other programming, and contribute to the strategic vision
for the department. The Developer will participate in developing project schedules,
research and writing scripts, managing content coordination as well as review and
approval processes, and liaising with colleagues within the Exhibitions department
and among other departments within the institution.
The Exhibition Developer is part of the Exhibitions department, which imagines and
actualizes physical installations, audiovisual exhibits, digital interactives, audio guide
experiences, and online storytelling platforms. The 9/11 Memorial & Museum has
approximately 110,000 square feet of interpreted space, and it is the responsibility of
the Exhibitions department to manage these installations, ensure their daily integrity
and performance, and plan for future use and relevance for Museum visitors.
The Developer may also assist ongoing exhibition efforts such as licensing and
tracking, fact checking, exhibition inspections, content development for publications
and documentary films, and other projects. This is a full-time position that reports to
the Director of Exhibition Development.
ESSENTIAL FUNCTIONS
• Researches, develops content, formulates interpretive approaches, and writes
draft label copy and scripts for artifact rotations, special exhibitions, in-gallery
media installations and online digital exhibitions, standalone media such as
documentary films, and other projects.
• Develops content deliveries for staff, designers, and media producers.
• Documents sources and maintain reference files, which may include reviewing
audiovisual programs and associated transcripts, diagrams, created graphics,
and exhibition text for factual accuracy.
• Tracks graphic production and assists in reviewing and editing graphic
production proofs.
• Assists with meeting agendas, scheduling, and review processes.
• Coordinates sharing of exhibition development updates and gathering
feedback from other institutional departments such as Collections, Education,
Communications, Institutional Advancement, Legal, etc.
• Participated in other exhibition development, interpretive planning, curatorial
research, administrative, and project management responsibilities as assigned.
QUALIFICATIONS/SKILLS REQUIREMENT
• Preferred previous museum experience and an overall understanding of
exhibition development from concept development through installation.
• Two to five years of relevant experience preferred.
• Excellent communication, research, writing, presentation, and organizational
skills.
• Methodical and attentive to detail.
• Project management experience useful.
• Familiarity with range of computer programs, including Microsoft Office suite.
• Ability to work on exhibition projects involving sensitive content.
• General knowledge of 9/11-related history helpful.
• Respectful of trust, transparency, and differing perspective and
communication styles.
• Concur with core department values of:
o Creativity: we encourage creativity as a driver of innovation,
improvement, and meaning making.
o Belonging: we welcome, reflect, and create space for the diverse
experiences of our staff and visitors.
o Integrity: we uphold the highest standards of integrity in our actions
and creations.
o Safety: we foster a safe environment to work in and for our visitors to
engage.
o Accountability: we are accountable for delivering on our commitments.
o Effectiveness: we believe being effective allows us to best realize the
mission of the institution.
• The Exhibitions department encourages candidates to apply even if their
experience is not a 100% match with the position description. We are looking
for someone with relevant skills and experience, not just a checklist. We want
to help you professionally grow and in return, you help us develop into a
stronger, more inclusive team.
HOW TO APPLY
• Include job title in the email subject field.
• Please indicate the location where job posting was seen.
• Please submit a resume and cover letter to 911mmexhibitionsjobs@911memorial.org
PHYSICAL DEMANDS/WORK ENVIRONMENT
The physical demands and work environment described in this job description are
representative of those that the employee will encounter and is expected to meet to
successfully perform the essential functions of the job. Reasonable accommodations
may be made to enable individuals with disabilities to perform the essential
functions.
While performing the duties of this job, the employee is required to be mobile and
have the ability for two-way communication with the public and staff.
The work environment is an indoor, climate-controlled office environment comprised
of cubicles, walled-offices, and group conference rooms. The noise level in the office
environment is typically low. Employee will be required to comply with
organizational Health and Safety Plan. Minimal travel may be required.
The National September 11 Memorial and Museum (9/11 Memorial & Museum) is an
equal opportunity employer. Applicants who meet the qualification requirements of
the role will receive consideration without regard to their race, color, religion, sex,
sexual orientation, gender identity, national origin, disability, or status as a protected
veteran.
The National September 11 Memorial & Museum (9/11 Memorial & Museum) is
committed to an organizational culture that supports and reinforces our values
regarding diversity, equity, inclusion, and accessibility (DEIA). We seek to build a
collaborative, open, and equitable space where staff want to be, knowing that their
contributions, professional expertise, and distinct voices are valued and respected.
We encourage and celebrate an inclusive environment where candor and
participation, when it comes to sharing ideas and collaborative problem-solving, are
welcomed regardless of one’s role at the Museum or background.
Reasonable accommodations may be made to qualified candidates, during the
interview process, to enable individuals with disabilities an opportunity to interview.
Effective April 30, 2022, the National September 11 Memorial and Museum (9/11
Memorial & Museum) requires all eligible employees be fully vaccinated and boosted
against COVID-19 as a condition of employment and provide proof of such
vaccination prior to their joining the institution.