Public Programs Manager at the Tacoma Art Museum

Job Title: Public Programs Manager

Job Status: Full-time

Location: Tacoma, WA

Salary: $55,000 – $70,000

Description

The Public Programs Manager oversees the development, coordination, implementation, and evaluation of creative, mission-based public programs to attract and engage underrepresented museum audiences, lifelong learners, and the general community. Through community partnerships and public programs, this position will deepen engagement, increase attendance, amplify community voice, bridge barriers, and demonstrate the value of TAM as a vital and relevant community-centered museum.

Core Responsibilities:

  • Manage the strategic agenda for the Museum’s public programs and community engagement efforts to increase participation in programming (with emphasis on underrepresented museum audiences), be responsive to the community, and strengthen the Museum’s value in the community
  • Identify, build, and sustain meaningful partnerships with regional organizations and individuals. Collaborate with Tacoma city constituencies, regional communities, colleges/universities, and civic/community partners to develop programming that successfully connects the Museum’s mission and community needs
  • Execute public programs and community engagement to strengthen the Museum’s partnerships in the community
  • Coordinate on- and off-site program details with external partners and liaise with internal events staff on event logistics, producing internal event forms, event maps, and contracts
  • Create and process program event details and registration forms in the customer relationship management system (Altru) and report on event attendance and other event details
  • Attend events day of to provide support to external partners as needed including the supervision of external volunteers, and contracted artists
  • Maintain timely and accurate program statistics and prepare reports as needed
  • Collect and administer surveys to track visitor engagement and satisfaction
  • Manage and inform program budget developed
  • Participate in the museum’s Diversity, Equity, Inclusion and Access (DEIA) trainings and bring a DEIA lens to TAM’s educational strategies
  • Perform other tasks and duties as necessary

Requirements

Absolutely Required Skills/ Knowledge/ Ability/ Experience or Education:

  • Two to three years of experience managing public programs, including: developing activities/performances/programs that meet institutional goals, overseeing contracts, managing event support staff, complying with facility requirements, and collaborating with the marketing department on publicity
  • Two to three years of experience working in or with art organizations
  • Proficient in Microsoft Office applications and database systems
  • Strong written and oral communication skills
  • Effective problem solving and flexibility
  • Ability to work accurately and efficiently and keep track of numerous projects simultaneously
  • Proficient in Microsoft Office applications
  • Demonstrated commitment to supporting the museum’s Diversity, Equity, Inclusion, and Access (DEIA) framework
  • Ability to work within and maintain the museum brand values: innovative, passionate, civic-minded, gracious, approachable
  • Willing to work evenings and weekends, on- and off-site

Desired Skills/ Knowledge/ Ability/ Experience or Education:

  • Experience working with Blackbaud Altru Database
  • Experience in Art Education
  • Knowledge of Tacoma area community partners and artists
  • Experience planning and executing public program events for people with disabilities

Travel, Working Conditions, and Physical Environment:

  • Must be able to perform job duties at a workstation and/or a computer screen for the majority of the work day.
  • Frequently reaches, handles objects and operates tools, machinery, computers, and/or controls
  • Ability to lift objects (up to 25 pounds) and perform other similar actions during the course of the workday
  • Continuously exchanges information through listening and talking with staff, volunteers and individuals in the community
  • Some work may be occasionally performed outside where employee is subject to adverse weather conditions
  • Some local travel, less than 25% of work hours
  • Some evening and weekend work both on and offsite as necessary per events schedule