Membership Assistant at the Frick Collection
Job Title: Membership Assistant
Job status: Full-time
Salary: $21.98 – $24.73/hr
Description:
The Frick Collection strives to provide every employee with the best benefits of any museum workplace in New York City and an entry-level minimum wage that exceeds those offered by other institutions. We pride ourselves on promoting an open and welcoming workplace culture that supports diversity and work-life balance. The benefits offered by the Frick are unparalleled in the New York museum community. The Frick offers a beautiful and pleasant work setting and an excellent opportunity to appreciate some of the world’s finest works of art.
The Frick complies with New York City’s Executive Order 225 and requires all employees be fully vaccinated and to have received booster vaccines against the virus that causes COVID 19.
BACKGROUND
Opened to the public in 1935, The Frick Collection is a world-renowned art museum consisting of more than 1,500 works of art from the ninth to the nineteenth centuries displayed in the intimate surroundings of the former home of Pittsburgh industrialist Henry Clay Frick. It is considered one of the world’s most perfect museums, and the residence is one of New York City’s few remaining Gilded Age mansions. The Frick welcomes nearly 300,000 visitors a year to its tranquil mansion on the Upper East Side, encouraging visitors to closely observe, reflect, and engage with its esteemed collection. The Frick Art Reference Library, founded by Mr. Frick’s daughter, Helen Clay Frick, in 1935, is an internationally recognized research library that serves as one of the world’s most complete resources for the study of Western art. Our entire staff ensures that the resources of The Frick Collection are made accessible and inviting to “all persons whomsoever,” in accordance with the wishes of the museum’s founder.
The Frick has moved into its temporary home—Frick Madison—in the Breuer building at 75th Street and Madison Avenue (the former Whitney Museum), while renovations are underway to the newer parts of the building at 1 East 70th Street.
Position Summary
Reporting to the Head of Individual Giving, the Membership Assistant provides overall support for the Individual Giving team. Duties include producing and sending tax acknowledgments, membership cards, gift membership packets, and all renewal notices (mail and email). Additionally, the Assistant coordinates bulk mailings throughout the year. The Assistant provides the highest level of customer service over phone, email, and in person. The Assistant provides logistical support for all member events. The Assistant produces weekly/monthly/annual reports for the team and department, as needed. The Assistant keeps meticulous digital files for acknowledgments, solicitations, invoices, renewal notices, and more, as needed. Additional duties may include gift processing during particularly busy months, website updates, tracking inventory, and occasional front-desk work at Frick Madison. The Frick Collection hosts events on evenings and weekends; the Assistant is often asked to work extended hours to provide support during these events.
Requirements
The education and/or experience requirements listed below are representative of the knowledge, skill, and ability required to successfully perform the essential duties of this position.
A good understanding of development and membership as well as an interest in fine and/or decorative arts. Excellent organizational and communication skills (both written and verbal). Superb attention to detail and an ability to handle multiple projects and requests on an ongoing basis. Computer fluency in Microsoft environment plus Raisers Edge experience, or strong database skills. Minimum 1-2 years professional experience in membership/development or very strong museum internships experience.
Work Hours And Compensation
Regular workweek is 35 hours, Mondays-Fridays; hours worked in excess of 35 per workweek are paid at time-and-a-half. Salary is commensurate to experience; the hourly range for this position is $21.98 to $24.73/hour.
Equal Employment Opportunity has been, and will continue to be, a fundamental principle at The Collection, where employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, national origin, age, marital status, alienage or citizenship status, sexual orientation, disability, pregnancy, military status, creed, genetic predisposition or carrier status or any other protected characteristic as established by law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This description shall not be construed as a contract of any sort for a specific period of employment.
Salary: $21.98 to $24.73/hour
To Apply:
Apply via LinkedIn