Development Coordinator at the Berkshire Museum
Position Summary:
The Berkshire Museum seeks an administrative staff member to oversee the Blackbaud Altru database and help run the Membership Department of the Engagement Office. The Development Coordinator will report directly to the Development Manager with further oversight from the Chief Engagement Officer. This position primarily oversees the membership program at Berkshire Museum and is the main Altru database administrator for the department. They are the key staff member entering and maintaining all donor and gift records; running giving reports; and preparing renewals, acknowledgements, and membership communications. The role will provide weekly giving and analytic reports to the Chief Engagement Officer and other departmental staff.
As a part of the larger Engagement team and the primary contact for membership services, the Development Coordinator plays a key role in the organization’s work to make the museum and its programming accessible and welcoming to all.
Primary Functions and Major Responsibilities:
This position will assist with all aspects of the Engagement Office including, but not limited to, program planning and execution and departmental support.
Key Responsibilities:
- Serve as a daily key point of contact for members and external audience
- Work closely with the guest services department to monitor and increase membership
- Manage reporting on revenue, strategies, activities, events, calendar, and more
- Serve as the lead staff member for all things related to Altru, and manage reporting and data entry in Altru as directed by the Chief Engagement Officer
- Work with Development Manager and Chief Engagement Officer to develop strategies to increase revenue through membership incentives
- Responsible for satellite membership programs, specifically the Library Pass Program, Corporate / Organization, and other institutional memberships
- Responsible for maintaining member lists and benefits and ensuring members receive regular correspondence
- Responsible for entering and managing all data into the database including gifts, activities, event attendance, notes, and other information
- Assist with other museum events including board and committee meetings as needed
Experience Requirements:
- Two years of related experience in nonprofit administration.
Qualifications:
- Excellent, crisp writing skills with an entrepreneurial spirit and creative style
- Strong collaborator and communicator working well with museum members and coworkers
- Strong organizational and time management skills; highly self-motivated and energetic, ability to show initiative and work independently
- Ability to handle simultaneous, multiple projects, work flexibly in a team environment and communicate with members of the public in a professional manner
- Comfortable working with the general public, trustees, members, and donors on the phone and/or in person
- Strong technological skills and computer literacy
- Must handle sensitive communications with confidentiality
- Ability to work some evenings and weekends, and easily accept other duties and tasks as assigned
Compensation:
The Development Coordinator is a full-time salaried position with benefits; salary is commensurate with experience within the range of $36,000 – $38,000.
To apply:
Send letter of interest, resume, and three professional references to Amanda Nardini, Development Manager, at anardini@berkshiremuseum.org. Position is considered open until filled with priority given to candidates submitting materials by October 8, 2021.