From Donald Welch, NYU's VP for Information Technology and Global University CIO
Continuing my interpretation of the concepts in Crucial Conversations, today I’m focusing on ways to hold a successful crucial conversation. It’s important to have the right conversation. It’s also important to remember what you want the outcome to be. You must understand your motives. Finally, you must keep the conversation safe for all parties involved. […]
As you all know privacy is a big deal. We value privacy enough that we established it as a constitutional right as we established our nation. As we entered the “Information Age” we have been forced to think about privacy in completely different ways. We have traded our privacy for access to “free” apps. We […]
Last year I sent my perspectives along with a summary of The 5 Dysfunctions of a Team. This is one of a handful of books that really made an impact on me and my leadership approach. I plan to use a similar format for three more books. The first of those is Crucial Conversations: Tools […]
I hope that you had a good break. One of the benefits of working in higher education is the time we get around the holidays when not only are we off, the rest of NYU is (mostly) off. Many of us use this time differently, enjoying time with loved ones, resting, decompressing, traveling, sleeping in […]
Thanks to all those who have followed my five part series on Patrick Lencioni’s The 5 Dysfunctions of a Team. If you’d like to go deeper, I’d suggest you check out Patrick’s youtube channel and a popular talk he gave on the 5 Dysfunctions some time ago. Today marks the fifth and last dysfunction—Inattention to […]
We are all creatures of habit. According to a Duke study, about 40% of our actions aren’t based on thoughtful decisions but instead are the result of habits. Habits allow us to make faster, and generally safer decisions. Yet, some habits are better than others, and most deserve rethinking from time to time. As we […]
Since the end of September, I’ve been writing to you about The 5 Dysfunctions of a Team, based on Patrick Lencioni’s book. Today, I’d like to look at the fourth dysfunction: failure to hold each other accountable. Holding our peers accountable is not easy. Most of us don’t like confrontation and giving negative feedback. In […]
This week we’re returning to our spotlight on NYU IT Departments and their FY23 projects and initiatives by featuring the Global Service Management and User Success (GSM-US) team. Led by Associate Vice President Michael Warden, GSM-US focuses on delivering excellent, consistent, and cost-effective service to the NYU community. The GSM-US team drives continuous service improvement […]
We normally focus on the negative. This is necessary to succeed, because we can’t fix things unless we know and care about them. Having a holiday to remind us to express our gratitude, I think is important. Personally, I try to keep all the things I’m grateful for in my thoughts as much as I […]
Continuing to look at the 5 Dysfunctions of a Team, I’d like to discuss the third dysfunction of a team: lack of commitment. Lack of commitment is a little less obvious. One of the ways this dysfunction manifests itself is through ambiguity and a lack of clarity. You might notice this type of dysfunction when […]