As we continue to highlight some of the major IT projects and initiatives, I want to focus this week on the Global Infrastructure and Operations (GIO), managed by Associate Vice President Jeff Capuano. GIO, in partnership with school and local IT teams, manages and supports a wide range of essential technology services, including a number of mission-critical University resources. This year, among many other projects, they’ll be undertaking a large-scale refresh of IT equipment, a redesign of the Google Workspace service in response to changes from Google, and continued deployment of Endpoint Management, an important component of NYU’s overall network security strategy.
FY23 GIO Project Summaries
*Endpoint Management (Deployment of BigFix & Workspace One) As part of the Endpoint Management and Endpoint Security (EMES) Program, continue the deployment of BigFix and Workspace One for NYU-owned computers, finalize standard operating procedures, QA checklists, and train tech teams on a consistent support model across schools/units.
*Google Workspace for Education Service Redesign In response to Google’s new service model, assess and develop solutions that meet NYU’s academic, research, and administrative storage needs. While solutions are being developed in partnership with stakeholders across the University, community members are encouraged to use NYU’s storage resources wisely.
*Paperless NYU: Managed Print A simple, secure, and sustainable way to print for faculty and staff at NYU using a common print management solution. Reduce waste and printer consumables, save money, and provide for secure print release terminals for easy retrieval.
Implement a Global Managed Service Solution Increase the efficiency and quality of local IT services for Study Away Sites by managing on-site coordination of third party services, at the direction of NYU.
Brooklyn Fiber Ring Build an NYU-owned fiber ring to eliminate high costs of leased fiber and to increase network resiliency.
Implement Security Recommendations for Active Directory Implement technologies and processes to further secure NYU IT’s Active Directory.
FY23 Lifecycle Refresh
On an annual basis, NYU IT updates and replaces aging technology across NYU’s global footprint, ensuring our wired network, Wi-Fi, compute and storage infrastructure, Audio Visual gear in select spaces, and NYU IT Student Technology Centers and Computer Labs are functional, secure, and up-to-date.
- Compute and Storage Continue consolidating and streamlining compute and storage infrastructure across the Colo, West Data Center, and Syracuse
- Core Network Refresh core network components — distribution routers, edge routing and switching, and the Accra Study Away site
- Wireless Network Update over 2000 access points across campus to ensure better performance and increased bandwidth
- Distributed Network Refresh network components in more than a dozen buildings
- Telephony Update analog devices across campus
- Audio Visual Deploy updated, energy efficient AV gear in select locations across campus
- Student Technology Centers and Computer Labs Refresh inventory of computers, printers, and other technologies at LaGuardia, Third North, and Kimmel (Quick Print) locations
* Asterisk denotes PMO managed projects
Thank you for your partnership and support of these important projects.