NYU students:
Sometimes things go wrong. This is not necessarily a bad thing!
When you wind up with a result which is different than you might have wanted (or expected!) the experience will not only help you learn, but may lead to an innovative way to solve a problem. The only person who doesn’t make mistakes or confront problems is the one not doing anything. If you don’t fail sometimes, you’re not trying hard enough!
As an NYU student, there are a number of resources standing by to help you over the rough spots with WordPress issues:
Call NYU’s IT department with your specific questions: 1-212-998-3333
Visit the Digital Media Studio, 5th floor of Bobst.
Call the Digital Media Studio: (212) 992-9233
Use the knowledge bases associated with Word Press sites:
https://wp.nyu.edu/get-started/
https://wp.nyu.edu/knowledge/
Contact WordPress help directly from the WordPress site: https://wp.nyu.edu/contact/
Real-time, voice-guided WordPress training is available straight from your site dashboard. In addition, online help is available via the Web Publishing Getting Started guide and the ServiceLink knowledge base. Through ServiceLink, you can find step-by-step instructions as well as tutorials.
If you have additional questions, contact the IT Service Desk, open 24x7x365, for assistance.
