Industrial design is an act of empathy that translates into an act of design combined with an act of making. I believe that empathy is the center of industrial design because it comes from people’s needs. Only by embracing empathy can a designer create products that are not only aesthetic but also function well and have a meaningful impact on people’s lives. Products that are created have to genuinely serve the needs and aspirations of the buyers. Being different does not necessarily mean being better. As long as it supports and makes the user’s life better alongside with concerns about sustainability, society and environmental issues.
Through empathetic research and understanding, designers can identify opportunities not only for certain products and groups of people but also they will think of the greater purpose, such as accessibility and environmental impact.. This will definitely impact the world, making people live more and more comfortably and effectively. As written in the article, industrial design ‘is supporting and shaping your everyday life.’ The word support makes it clear that it helps you solve daily problems and make your life easier. By solving daily problems meaning that industrial designers have to stay relevant to the era, and the biggest challenges of each era are different. Nowadays, designers need to have a balance between physical and technology as people nowadays are all aware of technology, which is proven to help our life easier.