Contact us

Contact us and get real human help when you need to ask a question, solve a challenge, request a feature, or provide some feedback.

How to reach us

We have staffers available to discuss your needs and help you get over hurdles regarding your course site, portfolio, or other project. Use the contact info below to reach the Service Desk or to schedule a personal consultation.

Submit a ticket

Reach a helpful agent anytime at NYU IT’s 24-hour Service Desk. You can get immediate help with basic matters or request a ticket be created on your behalf for more advanced matters that need to be escalated. You can also walk-in for assistance during regular business hours.

  • 10 Astor Place, New York, NY 10003
  • 1-212-998-3333
  • askit@nyu.edu

Schedule an appointment

Web Publishing’s own support team provides consultations to NYU faculty and staff at the Digital Studio in Bobst Library (Manhattan campus). Fill out the Digital Studio appointment form to schedule a date.